1. Processing Time
Orders are processed within 1–2 business days.
2. Delivery Options
We offer:
- Standard Delivery (3–5 business days)
- Express Delivery (1–2 business days)
- International Delivery (time varies by country)
Charges are displayed during checkout.
3. Tracking
Once shipped, you will receive a tracking number via email.
4. Delays
Delivery delays may occur due to:
- Weather
- Customs
- Courier delays
These are beyond our control.
5. Incorrect Address
If the shipping address is incorrect:
- Contact us immediately
- We cannot be responsible for lost parcels due to incorrect details provided by the customer
6. Lost or Missing Parcels
If your order has not arrived within the estimated time:
- Contact us so we can investigate with the courier.
7. Contact
For delivery questions, email: info@maxitrader.co.uk